/* ========== 反馈通道页 · page-contact ========== */

.page-contact {
  --ct-card: #FFFFFF;
  --ct-shadow-s: 0 10px 26px rgba(11, 15, 14, .06);
  --ct-shadow-m: 0 20px 46px rgba(11, 15, 14, .10);
  --ct-shadow-l: 0 30px 70px rgba(11, 15, 14, .16);
  --ct-hair: rgba(36, 59, 54, .13);
  display: block;
  background: var(--ky-ivory);
  color: var(--ky-slate);
  overflow-x: hidden;
}

/* ---------- 首屏 ---------- */

.page-contact .ct-hero {
  position: relative;
  isolation: isolate;
  overflow: hidden;
  padding: clamp(24px, 5vw, 48px) 0 clamp(48px, 8vw, 92px);
  background: var(--ky-ink);
  color: var(--ky-ivory);
  border-bottom-left-radius: clamp(20px, 4vw, 40px);
  border-bottom-right-radius: clamp(20px, 4vw, 40px);
}

.page-contact .ct-hero__bg {
  position: absolute;
  inset: 0;
  z-index: -2;
  width: 100%;
  height: 100%;
  object-fit: cover;
  opacity: .34;
}

.page-contact .ct-hero__veil {
  position: absolute;
  inset: 0;
  z-index: -1;
  background:
    radial-gradient(110% 80% at 8% 4%, rgba(31, 138, 112, .60), transparent 58%),
    radial-gradient(90% 70% at 94% 100%, rgba(45, 125, 210, .36), transparent 62%),
    linear-gradient(180deg, rgba(11, 15, 14, .52), rgba(11, 15, 14, .94) 84%);
}

.page-contact .ct-hero::after {
  content: "";
  position: absolute;
  inset: 0;
  z-index: -1;
  background-image: repeating-linear-gradient(
    108deg,
    rgba(247, 245, 239, .07) 0 1px,
    transparent 1px 22px
  );
  -webkit-mask-image: linear-gradient(180deg, transparent, #000 42%, transparent);
  mask-image: linear-gradient(180deg, transparent, #000 42%, transparent);
  pointer-events: none;
}

.page-contact .ct-hero__inner {
  position: relative;
  display: grid;
  gap: clamp(12px, 1.8vw, 20px);
}

.page-contact .ct-hero__crumb { margin-bottom: clamp(6px, 1vw, 12px); }

.page-contact .ct-hero__crumb .ky-breadcrumb__link,
.page-contact .ct-hero__crumb .ky-breadcrumb__item,
.page-contact .ct-hero__crumb .ky-breadcrumb__sep {
  color: var(--ky-on-dark-soft);
}

.page-contact .ct-hero__crumb .ky-breadcrumb__link:hover { color: var(--ky-ivory); }

.page-contact .ct-hero__eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  color: var(--ky-mist);
}

.page-contact .ct-hero__eyebrow::before {
  content: "";
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--ky-green);
  box-shadow: 0 0 0 4px rgba(31, 138, 112, .28);
}

.page-contact .ct-hero__title {
  margin: 0;
  max-width: 22ch;
  font-family: var(--ky-sans);
  font-weight: 900;
  font-size: clamp(29px, 5.6vw, 58px);
  line-height: 1.16;
  letter-spacing: -.02em;
  color: var(--ky-ivory);
  transform: skewX(-2deg);
  transform-origin: left bottom;
}

.page-contact .ct-hero__lede {
  margin: 0;
  max-width: 66ch;
  font-size: clamp(15px, 1.6vw, 18px);
  line-height: 1.85;
  color: var(--ky-on-dark);
}

.page-contact .ct-hero__facts {
  list-style: none;
  margin: clamp(6px, 1.4vw, 14px) 0 0;
  padding: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.page-contact .ct-fact {
  display: flex;
  align-items: baseline;
  gap: 9px;
  padding: 10px 18px;
  border: 1px solid var(--ky-hair-dark);
  border-radius: 999px;
  background: rgba(247, 245, 239, .07);
}

.page-contact .ct-fact__num {
  font-family: var(--ky-mono);
  font-weight: 700;
  font-size: clamp(14px, 1.6vw, 18px);
  color: var(--ky-ivory);
}

.page-contact .ct-fact__cap {
  font-size: 13px;
  color: var(--ky-on-dark-soft);
}

/* ---------- 联系板 ---------- */

.page-contact .ct-board {
  padding: clamp(44px, 7vw, 92px) 0;
  background: var(--ky-ivory);
}

.page-contact .ct-board__grid { align-items: start; row-gap: clamp(24px, 3.4vw, 44px); }

.page-contact .ct-board__title { margin: clamp(4px, .8vw, 10px) 0 0; }

.page-contact .ct-board__intro {
  margin: 10px 0 0;
  max-width: 46ch;
  font-size: clamp(15px, 1.5vw, 17px);
  line-height: 1.8;
  color: rgba(36, 59, 54, .74);
}

.page-contact .ct-board__left { min-width: 0; }
.page-contact .ct-board__right { min-width: 0; }

.page-contact .ct-channel {
  position: relative;
  margin-top: clamp(14px, 2vw, 20px);
  padding: clamp(20px, 2.8vw, 30px) clamp(20px, 2.8vw, 30px) clamp(20px, 2.8vw, 30px) clamp(26px, 3.4vw, 36px);
  background: var(--ct-card);
  border: 1px solid var(--ct-hair);
  border-radius: var(--ky-radius-l);
  box-shadow: var(--ct-shadow-s);
  transition: transform .3s var(--ky-ease), box-shadow .3s var(--ky-ease), border-color .3s var(--ky-ease);
}

.page-contact .ct-channel:hover {
  transform: translateY(-3px);
  box-shadow: var(--ct-shadow-m);
  border-color: rgba(31, 138, 112, .42);
}

.page-contact .ct-channel::before {
  content: "";
  position: absolute;
  left: 0;
  top: clamp(20px, 2.8vw, 30px);
  bottom: clamp(20px, 2.8vw, 30px);
  width: 4px;
  border-radius: 0 4px 4px 0;
  background: var(--ky-green);
}

.page-contact .ct-channel--phone::before { background: var(--ky-blue); }

.page-contact .ct-channel__top {
  display: flex;
  align-items: center;
  gap: 10px;
}

.page-contact .ct-channel__badge {
  display: inline-flex;
  align-items: center;
  padding: 3px 12px;
  border-radius: 999px;
  background: var(--ky-mist);
  color: var(--ky-green-deep);
  font-family: var(--ky-mono);
  font-size: 12px;
  letter-spacing: .08em;
}

.page-contact .ct-channel--phone .ct-channel__badge {
  background: rgba(45, 125, 210, .12);
  color: var(--ky-blue);
}

.page-contact .ct-channel__name {
  margin: 0;
  font-size: 16px;
  font-weight: 700;
  color: var(--ky-slate);
}

.page-contact .ct-channel__value {
  margin: 12px 0 0;
  font-family: var(--ky-mono);
  font-weight: 700;
  font-size: clamp(16px, 2.3vw, 25px);
  line-height: 1.4;
  letter-spacing: -.01em;
  color: var(--ky-ink);
  word-break: break-all;
}

.page-contact .ct-channel__note {
  margin: 10px 0 0;
  max-width: 48ch;
  font-size: 15px;
  line-height: 1.8;
  color: rgba(36, 59, 54, .72);
}

.page-contact .ct-channel__act { margin-top: clamp(14px, 1.8vw, 18px); }

.page-contact .ct-address {
  margin-top: clamp(14px, 2vw, 20px);
  padding: clamp(18px, 2.4vw, 24px);
  border: 1px dashed rgba(36, 59, 54, .3);
  border-radius: var(--ky-radius-m);
  background: linear-gradient(135deg, rgba(220, 239, 230, .72), rgba(247, 245, 239, .3));
}

.page-contact .ct-address__label {
  margin: 0;
  font-family: var(--ky-mono);
  font-size: 12px;
  letter-spacing: .1em;
  color: var(--ky-green-deep);
}

.page-contact .ct-address__value {
  margin: 8px 0 0;
  font-size: clamp(15px, 1.6vw, 17px);
  font-weight: 600;
  color: var(--ky-ink);
}

.page-contact .ct-address__hint {
  margin: 6px 0 0;
  font-size: 14px;
  line-height: 1.7;
  color: rgba(36, 59, 54, .68);
}

/* ---------- 反馈分类 ---------- */

.page-contact .ct-kinds {
  list-style: none;
  margin: clamp(16px, 2.4vw, 24px) 0 0;
  padding: 0;
  display: grid;
  gap: 12px;
}

.page-contact .ct-kind {
  position: relative;
  padding: clamp(16px, 2.2vw, 22px) clamp(16px, 2.2vw, 22px) clamp(16px, 2.2vw, 22px) clamp(54px, 6vw, 66px);
  border-radius: var(--ky-radius-m);
  background: var(--ct-card);
  border: 1px solid var(--ct-hair);
  transition: border-color .25s var(--ky-ease), box-shadow .25s var(--ky-ease), transform .25s var(--ky-ease);
}

.page-contact .ct-kind:hover {
  transform: translateY(-2px);
  border-color: rgba(31, 138, 112, .48);
  box-shadow: var(--ct-shadow-s);
}

.page-contact .ct-kind__idx {
  position: absolute;
  left: clamp(16px, 2.2vw, 22px);
  top: clamp(18px, 2.4vw, 24px);
  font-family: var(--ky-mono);
  font-size: 14px;
  font-weight: 700;
  color: var(--ky-green);
}

.page-contact .ct-kind__name {
  margin: 0;
  font-size: 17px;
  font-weight: 700;
  color: var(--ky-ink);
}

.page-contact .ct-kind__text {
  margin: 6px 0 0;
  font-size: 15px;
  line-height: 1.8;
  color: rgba(36, 59, 54, .76);
}

.page-contact .ct-board__media { margin: clamp(18px, 2.6vw, 26px) 0 0; }

.page-contact .ct-board__media .ky-media__img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
  border-radius: var(--ky-radius-l);
}

/* ---------- 响应时间 ---------- */

.page-contact .ct-hours {
  padding: clamp(38px, 6vw, 76px) 0;
  background: linear-gradient(180deg, var(--ky-ivory) 0%, var(--ky-mist) 100%);
}

.page-contact .ct-hours__panel {
  display: grid;
  gap: clamp(20px, 3vw, 38px);
  padding: clamp(22px, 3.4vw, 42px);
  border-radius: clamp(20px, 3vw, 36px);
  background: var(--ct-card);
  border: 1px solid var(--ct-hair);
  box-shadow: var(--ct-shadow-m);
}

.page-contact .ct-hours__left {
  padding: clamp(16px, 2.4vw, 24px);
  border-radius: var(--ky-radius-l);
  background: var(--ky-mist);
  border-left: 4px solid var(--ky-green);
}

.page-contact .ct-hours__clock {
  margin: 8px 0 0;
  font-family: var(--ky-mono);
  font-weight: 700;
  font-size: clamp(28px, 5.6vw, 44px);
  letter-spacing: -.02em;
  color: var(--ky-ink);
}

.page-contact .ct-hours__clock span { color: var(--ky-green); margin: 0 5px; }

.page-contact .ct-hours__sub {
  margin: 6px 0 0;
  font-size: 14px;
  letter-spacing: .06em;
  color: rgba(36, 59, 54, .7);
}

.page-contact .ct-hours__text {
  margin: 12px 0 0;
  font-size: clamp(15px, 1.6vw, 17px);
  line-height: 1.85;
  color: rgba(36, 59, 54, .82);
}

.page-contact .ct-hours__listTitle {
  margin: clamp(18px, 2.4vw, 26px) 0 0;
  font-size: 16px;
  font-weight: 700;
  color: var(--ky-ink);
}

.page-contact .ct-checklist {
  list-style: none;
  margin: 12px 0 0;
  padding: 0;
  display: grid;
  gap: 8px;
}

.page-contact .ct-checklist li {
  position: relative;
  padding-left: 22px;
  font-size: 15px;
  line-height: 1.7;
  color: rgba(36, 59, 54, .8);
}

.page-contact .ct-checklist li::before {
  content: "";
  position: absolute;
  left: 4px;
  top: .66em;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--ky-orange);
}

.page-contact .ct-hours__more {
  margin: clamp(16px, 2.2vw, 22px) 0 0;
  font-size: 15px;
  line-height: 1.8;
  color: rgba(36, 59, 54, .76);
}

.page-contact .ct-hours__more a,
.page-contact .ct-flow__more a,
.page-contact .ct-track__more a {
  color: var(--ky-blue);
  text-decoration: none;
  border-bottom: 1px solid rgba(45, 125, 210, .38);
  transition: border-color .25s var(--ky-ease), color .25s var(--ky-ease);
}

.page-contact .ct-hours__more a:hover,
.page-contact .ct-flow__more a:hover,
.page-contact .ct-track__more a:hover {
  color: var(--ky-green);
  border-bottom-color: var(--ky-green);
}

/* ---------- 合作流程 ---------- */

.page-contact .ct-flow {
  padding: clamp(46px, 7vw, 92px) 0;
  background: var(--ky-ivory);
}

.page-contact .ct-flow__head { max-width: 62ch; }

.page-contact .ct-steps {
  list-style: none;
  margin: clamp(24px, 3.6vw, 42px) 0 0;
  padding: 0;
  display: grid;
  gap: 14px;
}

.page-contact .ct-step {
  position: relative;
  padding: clamp(18px, 2.4vw, 26px);
  border-radius: var(--ky-radius-l);
  background: var(--ct-card);
  border: 1px solid var(--ct-hair);
  transition: transform .28s var(--ky-ease), border-color .28s var(--ky-ease), box-shadow .28s var(--ky-ease);
}

.page-contact .ct-step:hover {
  transform: translateY(-4px);
  border-color: rgba(124, 58, 237, .42);
  box-shadow: var(--ct-shadow-m);
}

.page-contact .ct-step__num {
  display: inline-block;
  padding: 4px 13px;
  border-radius: 999px;
  background: var(--ky-green);
  color: var(--ky-ivory);
  font-family: var(--ky-mono);
  font-size: 13px;
  font-weight: 700;
  letter-spacing: .08em;
}

.page-contact .ct-step__name {
  margin: 14px 0 0;
  font-size: 17px;
  font-weight: 700;
  color: var(--ky-ink);
}

.page-contact .ct-step__text {
  margin: 8px 0 0;
  font-size: 15px;
  line-height: 1.8;
  color: rgba(36, 59, 54, .76);
}

.page-contact .ct-flow__more {
  margin: clamp(20px, 3vw, 30px) 0 0;
  max-width: 72ch;
  font-size: 15px;
  line-height: 1.85;
  color: rgba(36, 59, 54, .78);
}

/* ---------- 处理路径 ---------- */

.page-contact .ct-track {
  margin: 0 clamp(0px, 1.6vw, 20px);
  padding: clamp(46px, 7vw, 92px) 0;
  background: var(--ky-ink);
  color: var(--ky-ivory);
  border-radius: clamp(20px, 3.4vw, 40px);
}

.page-contact .ct-track__head { max-width: 60ch; }

.page-contact .ct-track__eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  color: var(--ky-mist);
}

.page-contact .ct-track__eyebrow::before {
  content: "";
  width: 26px;
  height: 2px;
  background: var(--ky-green);
}

.page-contact .ct-track__title { color: var(--ky-ivory); }

.page-contact .ct-track__grid {
  margin-top: clamp(22px, 3.2vw, 38px);
  row-gap: clamp(12px, 1.8vw, 18px);
}

.page-contact .ct-track__item {
  padding: clamp(18px, 2.4vw, 24px);
  border-radius: var(--ky-radius-m);
  background: rgba(247, 245, 239, .05);
  border: 1px solid var(--ky-hair-dark);
  transition: background-color .28s var(--ky-ease), border-color .28s var(--ky-ease);
}

.page-contact .ct-track__item:hover {
  background: rgba(247, 245, 239, .1);
  border-color: rgba(31, 138, 112, .6);
}

.page-contact .ct-track__name {
  margin: 14px 0 6px;
  font-size: 17px;
  font-weight: 700;
  color: var(--ky-ivory);
}

.page-contact .ct-track__text {
  margin: 0;
  font-size: 15px;
  line-height: 1.8;
  color: var(--ky-on-dark);
}

.page-contact .ct-track__more {
  margin: clamp(20px, 3vw, 30px) 0 0;
  font-size: 15px;
  line-height: 1.8;
  color: var(--ky-on-dark-soft);
}

.page-contact .ct-track__more a { color: var(--ky-mist); border-bottom-color: rgba(220, 239, 230, .4); }
.page-contact .ct-track__more a:hover { color: var(--ky-ivory); border-bottom-color: var(--ky-ivory); }

/* ---------- 信息使用 ---------- */

.page-contact .ct-privacy {
  padding: clamp(42px, 6.4vw, 84px) 0 clamp(28px, 4vw, 48px);
  background: var(--ky-ivory);
}

.page-contact .ct-privacy__inner {
  display: grid;
  gap: clamp(20px, 3vw, 34px);
  padding: clamp(22px, 3.4vw, 42px);
  border-radius: clamp(20px, 3vw, 36px);
  background: linear-gradient(135deg, rgba(220, 239, 230, .95), rgba(247, 245, 239, .85));
  border: 1px solid rgba(31, 138, 112, .26);
}

.page-contact .ct-privacy__body {
  margin: 12px 0 0;
  max-width: 62ch;
  font-size: clamp(15px, 1.6vw, 17px);
  line-height: 1.85;
  color: rgba(36, 59, 54, .82);
}

.page-contact .ct-privacy__action {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  align-content: start;
}

/* ---------- 底部信息条 ---------- */

.page-contact .ct-strip {
  padding: 0 0 clamp(28px, 4vw, 44px);
  background: var(--ky-ivory);
}

.page-contact .ct-strip__inner {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 6px 18px;
  padding-top: clamp(14px, 2vw, 20px);
  border-top: 1px solid var(--ct-hair);
  font-size: 13px;
  color: rgba(36, 59, 54, .72);
}

.page-contact .ct-strip__label {
  margin: 0;
  font-family: var(--ky-mono);
  font-size: 12px;
  letter-spacing: .1em;
  color: var(--ky-green-deep);
}

.page-contact .ct-strip__addr { margin: 0; }

.page-contact .ct-strip__icp {
  margin: 0 0 0 auto;
  font-family: var(--ky-mono);
  letter-spacing: .02em;
}

/* ---------- 响应式 ---------- */

@media (min-width: 620px) {
  .page-contact .ct-checklist { grid-template-columns: 1fr 1fr; }
}

@media (min-width: 860px) {
  .page-contact .ct-steps { grid-template-columns: repeat(4, 1fr); }

  .page-contact .ct-step:not(:last-child)::after {
    content: "";
    position: absolute;
    top: 50%;
    right: -14px;
    width: 14px;
    height: 2px;
    background: repeating-linear-gradient(90deg, rgba(36, 59, 54, .34) 0 4px, transparent 4px 8px);
  }
}

@media (min-width: 900px) {
  .page-contact .ct-hours__panel {
    grid-template-columns: minmax(220px, 292px) 1fr;
    align-items: start;
  }

  .page-contact .ct-privacy__inner {
    grid-template-columns: 1.7fr 1fr;
    align-items: center;
  }

  .page-contact .ct-privacy__action { justify-content: flex-end; }
}

@media (min-width: 1024px) {
  .page-contact .ct-board__right { padding-left: clamp(8px, 1.8vw, 26px); }
}

@media (max-width: 560px) {
  .page-contact .ct-strip__icp { margin-left: 0; }
  .page-contact .ct-hero__title { transform: none; }
  .page-contact .ct-track { margin: 0; border-radius: 0; }
}
<<<END>>>